Contact
Contact Radiant customer care
Questions about an order, a device or your routine? Send us a message through the form below and our team will reply by email as quickly as we can. For order tracking, returns and the affiliate program, the quick links take you straight to the answer.
Customer care
Find a quick answer or write to us.
Most questions about orders and returns are answered on the pages below. For anything else, use the form and we'll reply by email.
Customer care questions, answered.
Open our order tracking page and enter your order details to see the latest status from the carrier.
Yes. Orders shipped within the US get free shipping when the order total is over $80.
Radiant beauty tech devices come with a 30-day money-back guarantee from the date of delivery. Return the device clean, in good working condition, in its original packaging and with its instructions and accessories. Skincare and supplements can't be returned once shipped, even unopened. Read the full return policy.
Every Radiant beauty tech device has a 1-year warranty. If your device has a problem within that year, send us a message through our contact form and we'll work with you to fix it as quickly as we can.
We answer every message by email and reply as quickly as we can. Adding your order number to the form helps us find your order faster.